Supported Browsers & Settings
Veeva CDMS supports the latest version of the certified browsers which have been tested with the General Release to ensure that Vault features function properly.
For optimal performance, we recommend using Veeva CDMS with one of the supported browser versions listed below:
Supported Browser Versions
Microsoft® Edge™ on Windows™
Certified version: 130 (Official build, 64-bit)
IE Mode: Veeva CDMS doesn’t support Microsoft Edge operating in Internet Explorer (IE) mode.
Known Issues for Microsoft Edge
- To avoid potential login or password reset related issues, Veeva recommends adding Vault (
*.veevavault.comand*.veeva.com) to your browser’s trusted sites list. - When using Edge, uploading files 1GB or larger may cause Veeva CDMS to crash.
- Users on an Edge browser are sometimes unable to click on charts across Veeva applications.
Mozilla Firefox®
Certified version: 132 (64-bit)
Apple Safari® on macOS®
Certified version: 17.3
Google Chrome™
Google Chrome on Windows
Certified version: 130 (Official build, 64-bit)
Google Chrome on macOS
Certified version: 130
Internet Explorer™ on Windows
As of January 2020, we no longer support Internet Explorer™ on Windows™ 7.
Cookies & TLS
For all browsers, you must enable cookies and TLS v1.2+ for Veeva CDMS to function properly.
Touchscreen Device Support
Most Vault EDC functionality works using Mobile Safari® on iPad®. However, certain functionality is not supported:
| Area | Non-Supported Functionality |
|---|---|
| Reports | Edit columns action when editing reports |
Screen Resolution
We recommend that you use a screen resolution of 1280 x 768 or higher. Using the “zoom” feature in your browser can cause display issues with page layouts and positioning.